Service & Policies

Our staff is multilingual and can help you in English and Japanese. Some members of our staff speak Chinese as well other European languages.

Hotel Policies
Check-in 15:00
Check-out 10:00
  • Payment can be settled by credit card or in cash.
  • All prices include VAT. An additional Kyoto city accommodation tax is to be added to the room rate (200 JPY/guest/night).
  • Children 0 to 6 years of age may stay for free when sharing existing bedding and towels (no possibility of adding an extra bed to the room).
Other Policies
  • Baby cot available free of charge.
  • 24 hours access (no curfew). Enter the building with your room key.
  • All rooms are strictly non-smoking.
  • To make your stay with us even more comfortable, we offer you the following services and amenities:
Our Services
Extra amenities Iron and ironing board, Adapters, USB cables, Rice cooker, Coffee and coffee-maker, Condiments, Boardgames, Video projector, Magazines, Sewing kit.
For Cyclists
  • In-room bicycle storage.
  • Bicycle stands
  • Air pump
Hotel Facilities
Common Facilities
  • Elevator
  • Free Wi-Fi on the property
  • Luggage storage and forwarding services

*Limited availability. Some items, such as the video projector, may incur extra costs.


349 Tenjinmae-cho, (Matsubara-dori Nishinotoin-nishiiru) Shimogyo-ku, Kyoto-shi, Kyoto 600-8459

Phone / Fax

Phone: +81-75-585-5470
Fax: +81-75-585-5471